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Order SECTIGO Wildcard SSL for $299 and "GET 1 YEAR FREE SINGLE DOMAIN SSL" for any of your add-on website. Know More
Order SECTIGO Wildcard SSL for $299 and "GET 1 YEAR FREE SINGLE DOMAIN SSL" for any of your add-on website. Know More

General FAQ

What is Secure Sockets Layer (SSL)?

Secure Sockets Layer, SSL, is the standard security technology for creating an encrypted link between a web server and a browser. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers. In order to be able to generate an SSL link, a web server requires an SSL Certificate.

Why does SSL requires for websites?

The SSL certificates primary job is to make your website secure. So that your customers can do the transactions with confidence and trust you. So, security is not compromised at any cost. Next comes the fact that your visitors know that you are secure and feel proud and confident about you. So, in other words, we take care of both your website security and also a message to your customers that you are a trusted and authenticated source wherein they can put in their details freely. It’s like win-win situation completely for you.

What are the benefits of Secure Sockets Layer (SSL)?

The website on which the SSL will be used will be more credible to your customers as they will feel confident buying online with you. We will give you the certificate which you would need to install on the webserver and your website will be secure for a shopping cart.

When the SSL is used,

1. You can see a green padlock where it shows that your website is secure for online transactions.

2. We give warranty with the certificates which ensures your customers that they have the confidence in you.

3. We give trust logo and site seal which gives more details about you to the customers, thus increasing your credibility.

What is encryption and there different levels?

Encryption is a mathematical process of coding and decoding information. We have different number of bits such as 40-bit, 56-bit, 128-bit, 256-bit which will tell you the size of the key. For instance, a strengthen password, a larger key has more possible combinations. Do you know 128-bit encryption is one trillion times stronger than 40-bit encryption. As an encrypted session is established, the strength is decided by the capability of the web server, SSL certificate, web browser, and the computer operating system of the customer.

How does SSL make my web site more reliability?

As an SSL certificate consist of verified information about the web site it secures to help the end users confirm that they are communicating with your web site. Even a common man can identify the website security with the pad lock symbol. Extended Validation is the industry’s highest standard of verification and it is the best of it kind which provides the most visible assurance to users: the address bar turns green in high-security browsers.

What are the different types of Validations?

Domain Validation – Simply verified the identity of the domain ownership

Organization Validation – Populates the certificate details with verified organization information.

Extended Validation – Fully Business validated certificate which is the best of it kind which proves the owner information by verifying the legitimate of the organization.

What are Low and High Assurance certificates?

The difference between these is the validation that is done on the order. A Low Assurance certificate is validated purely from data relating to the domain name like WHOIS database.

High Assurance is a fully validated certificate the displays your company name and address.

Why does a low assurance certificate not include the Company Name?

The exclusion of the Company Name from Low Assurance SSL Certificates is the primary difference between Low and High Assurance. For Low Assurance, Company Name will not be validated.

How does a customer of a web site know if the certificate is Low and High Assurance?

The browsers security certificate details tab includes the contents of the certificate to see how it was validated, and dependent on what it finds it will display whether it is a High or Low Assurance SSL certificate being used on the site.

SUPPORT FAQ:

What is a Private Key?

In secure communication, an algorithmic pattern used to encrypt messages that only the corresponding public key can decrypt. The private key is also used to decrypt messages that were encrypted by the corresponding public key. The private key is kept on the user's system and is protected by a password.

 What is a Public Key?

A mathematical key that can be shared safely so that others can send you encrypted information that only your private key can decrypt. The public key can also verify signatures created with its corresponding private key. Depending on the algorithm, public keys are also used to encrypt messages or files that can then be decrypted with the corresponding private key.

What is X.509?

X.509 is a ‘Standard’ that must be conformed to. It does not specify what each certificate must contain and different certificate authorities provide different content within the certificate.

 What is PEM format?

PEM, otherwise known as Privacy Enhanced Mail, is a text format that is the Base 64 encoding of the DER binary format. The PEM format also specifies the use of text BEGIN and END lines that indicate the type of content that is being encoded.

 What is PFX format?

PFX is Personal File Xchange and is a format for an exported certificate.

 What is PKCS format?

There are various PKCS formats. PKCS stands for Public-Key Cryptography Standards and is another industry-standard format, but this time for certificate requests. If you've exported the certificate from a browser, it is most likely in PKCS #12 format (*.p12 or *.pfx).